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Apple to replace iPhone Duo foldables after owners report cracked screens

Apple says it will replace iPhone Duo handsets affected by a screen problem, after owners reported lines and cracks on the screens of its first foldable phone days after it went on sale at £1,999. Apple says only a small number of units are affected.

L 39% · C 22% · R 39% · 18 outlets

Left 0 · Centre-left 7 · Centre 4 · Centre-right 4 · Right 3

ContextSources by leanVideoDeep diveFollow the moneyMore coverage

How each side framed it

Left-leaning outlets

Left-rated outlets headline it: “iPhone Duo owners report cracks in Apple’s first foldable handset” (The Guardian); “Apple responds to user reports of broken iPhone Duo screens on new foldable phone” (CNBC).

Centre outlets

Centre-rated outlets headline it: “Apple says it will replace iPhone Duo units showing screen problems” (Reuters); “Apple to replace iPhone Duos affected by screen problem” (BBC News).

Right-leaning outlets

Right-rated outlets headline it: “Apple addresses reports of cracked screens on $2K iPhone Duo just days after frenzied launch” (New York Post); “Apple's new foldable iPhone faces complaints of cracked screens” (CBS News).

Context

The wider geopolitical and historical background, in our words, each point linked to the source it comes from. Background, not a verdict on today's story. How we write it.

The iPhone Duo is Apple's first foldable phone.

  • Foldable smartphones use flexible screens, which have had durability problems across brands. Foldable smartphone
  • Apple has run repair and replacement programmes for earlier faults. Apple Inc.

Checked 2026-10-28. Links were opened and returned a page that day.

Search for more (live results, not checked by us): Wikipedia search · Explainers (Google News search) · Background and history (Google News search)

Sources by lean

Balanced: the same number of articles from the left, the centre and the right (up to 3 each). The bar above still counts every rated outlet we found. Bias and factual ratings come from Media Bias/Fact Check. How we balance · All ratings.

Left 3

Centre 3

Right 3

Showing 3 from each side of 18 rated outlets (L 7 / C 4 / R 7). More coverage

Video

News reports from outlets with a bias rating, balanced like the articles: the same number from the left, the centre and the right. A side with no matching video is named, never padded. Every video was checked to exist on YouTube on the day; titles are the publishers' own. Links open YouTube; nothing from YouTube loads on this page. How we pick.

Left 2

Centre 0

No centre-rated outlet video found for this story. We don't fill the gap with an unrelated video.

Right 0

No right-rated outlet video found for this story. We don't fill the gap with an unrelated video.

Showing 2 from each side that has one; none found from the centre or right.

YouTube searches (live results, not checked or balanced by us): News videos · Explainers · Podcasts

Deep dive

The two opposites side by side, seeking to understand rather than judge. These are possible readings of the coverage, built from the articles linked on this page; they are not claims about anyone's motives. How we write it.

Seen from the left

“Apple responds to user reports of broken iPhone Duo screens on new foldable phone” CNBC

A possible reading: the faults show the costs of rushing premium products to market.

Seen from the right

“Apple's new foldable iPhone faces complaints of cracked screens” CBS News

A possible reading: early faults are normal for new technology and Apple is responding quickly.

Open questions

  • How many units are affected?
  • Will the replacement scheme cover all owners and countries?

Follow the money

Not yet researched. We haven't yet looked at who gains or loses financially from this story, or who funds the main voices on each side. When we do, we check company filings, the Electoral Commission donations register, lobbying registers, annual reports, InfluenceMap and OpenSecrets, and we apply the same checks to every side. How we follow the money.

Who owns or funds the outlets covering this story (18 outlets)
OutletLeanOwnership & funding (MBFC)
BloombergCentre-leftMichael R. Bloomberg is the founder and majority owner of Bloomberg LP (The parent company of Bloomberg News). According to Investopedia, Bloomberg Terminal (remote software used to access financial information) is the most expensive among financial data providers. source
CNBCCentre-leftCNBC is owned by NBC Universal, which Comcast owns. Comcast’s Chairman and Chief Executive Officer (CEO) is Brian L. Roberts, founded by his father, Ralph J. source
NBC NewsCentre-leftNo ownership data found
The GuardianCentre-leftThe Guardian and its companion publication, the Sunday newspaper The Observer, are owned by Guardian Media Group plc (GMG). Scott Trust Limited was created in 1936 to ensure the editorial independence of the publications and owns Guardian Media Group plc (GMG). source
The IndependentCentre-leftThe Independent is owned by Independent Print Limited, a company owned by the Lebedev family (Alexander Lebedev and his son Evgeny Lebedev). In 2017, Saudi Businessman Sultan Muhammad Abuljadayel bought a 30% stake in the Independent online newspaper. Advertising and subscription generate revenue for the paper..push({}); source
USA TodayCentre-leftUSA Today is owned by the Gannett Company, headquartered in McLean, Virginia. It is one of the largest newspaper publishers in the United States, with interests in newspapers, digital marketing services companies, and television broadcasting. Subscriptions and advertising generate revenue. source
Ynet NewsCentre-leftYedioth Ahronoth owns Ynetnews. Advertising derives revenue. source
BBC NewsCentreThe BBC operates under a Royal Charter. Oversight is managed by the BBC Board, and regulatory authority rests with Ofcom. source
Financial TimesCentreThe Financial Times is owned by The Nikkei, a Japanese news and financial information company that publishes the leading financial paper, The Nikkei. The FT generates revenue through subscriptions, a hard paywall, and advertising..push({}); source
ReutersCentreIn April 2008, the British company Reuters Group was acquired by Thomson Corporation and formed Thomson Reuters. source
Sky NewsCentreSky News is owned by Comcast as of November 2018 and is funded through advertising. Rupert Murdoch is no longer affiliated with Sky News UK; however, Newscorp still has a share of Sky News Australia, which reports with a right-leaning bias. source
CBS NewsCentre-rightCBS News is owned by Paramount Global, which was formerly controlled by National Amusements, Inc., the holding company of the Redstone family. In 2025, Paramount entered into a merger agreement with Skydance Media, effectively ending the Redstones’ majority control. CBS News generates revenue primarily through advertising and affiliate broadcasting fees..push({}); source
New York PostCentre-rightThe New York Post is owned by Rupert Murdoch’s News Corp, which owns many conservative/sensational media outlets worldwide. The paper is funded through advertising, subscriptions, and newsstand sales. source
The TimesCentre-rightThe Times and Sunday Times is owned by News UK (News Corp UK & Ireland Limited), which American News Corp owns. The owner and Executive Chairman of News Corp are Rupert Murdoch. Revenue is derived from advertising and subscription fees. source
Wall Street JournalCentre-rightIn 2007, The Bancroft family and relatives sold the Wall Street Journal to Rupert Murdoch for 5 billion dollars. Rupert Murdoch also purchased its parent company, Dow Jones & Co., through News Corporation. Subscriptions and advertising fund the Wall Street Journal. source
GB NewsRightGB News lacks transparency as they do not disclose ownership. A search reveals that London-based ALL Perspectives Ltd owns GB News. According to Reuters, the television channel “secured millions of dollars from investors such as Discovery Inc, Legatum and hedge fund manager Paul Marshall. source
The SunRightThe Sun is published by the News Group Newspapers division of News UK, a wholly-owned subsidiary of Rupert Murdoch’s News Corp. The paper generates revenue through advertising, newsstand sales, and subscriptions. source
The TelegraphRightTelegraph Media Group (TMG) owns The Telegraph, which is owned by Press Acquisitions Ltd., which in turn is owned by Sir David and Sir Frederick Barclay. In 2004, Twin Brothers Sir David and Sir Frederick Barclay acquired the Daily Telegraph and the Sunday Telegraph from the Canadian media company Hollinger Inc. for £665 million. For a complete list of Board members, see here. source